Last updated: 10 February 2026
"Strong safety, supportive culture and engaging activities, but no permanent manager and irregular training hold it back."
People were protected from the risk of harm from preventable risks. Risks to people's health and wellbeing had been assessed and reviewed... provider had effective monitoring and auditing systems in place to ensure that medicines were administered safely.
Per 2019 comprehensive inspection: Staff felt supported by the management team and they said they could approach managers any time for additional supervision and support.
Per 2019 comprehensive inspection: People we spoke with said there were enough staff to support them.
Per 2019 comprehensive inspection: not all staff completed their mandatory training within the given time frame. Staff supervisions and appraisal were irregular and for some staff infrequent.
the manager, who has applied for registration with CQC.
Per 2019 comprehensive inspection: new lifestyle coordinator had commenced further improvement work... timetable included group exercises, quizzes, creative and pampering sessions and theme nights... weekly visits by children from a local primary school, social trips.
No permanent manager in post, the current one has applied to be registered.
the manager, who has applied for registration with CQC.
Staff did not always finish required training on time and check-ins were irregular.
Per 2019 comprehensive inspection: not all staff completed their mandatory training within the given time frame. Staff supervisions and appraisal were irregular and for some staff infrequent.
Staffing levels were adequate daytime but staff were sometimes hard to find in evenings.
Per 2019 comprehensive inspection: during the evening, we observed that staff were not always readily available to attend to people.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp