Working at Multicare-Reading
375 Old Whitley Wood Lane, Reading, RG2 8PY
Operated by Multicare_Reading
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Stable team and effective leadership foster a positive culture, although training refreshers and basic activities lag behind."
Safety & Risk
7/10
✓
Risk assessments detailed in care plans, medicines managed safely with no errors, staff trained and confident in safeguarding and incident reporting.
Staff Culture
7/10
✓
Staff describe positive culture, good team relationships, open access to manager, and commitment to person-centred values.
Staffing Levels
8/10
✓
Small, stable team with no recruitment or changes since previous inspection, sufficient numbers to provide safe care, and staff know people well.
Training & Dev
5/10
!
Training up to date per provider policy but refresher timescales not aligned with best practice, e.g. medicines training every three years not annually.
Management
7/10
✓
Registered manager in post who works alongside staff, has an open door policy, and shows effective leadership with positive staff feedback on team working.
Programmes
5/10
!
Regular activities including cooking, games, arts and crafts, music, day centre attendance, discos, outings, and community walks.
Points to consider
Training is standard with some refreshers like medicines training every three years instead of yearly.
medicines training was refreshed every three years whereas current guidance recommends an annual refresher.
Activities are basic like arts, crafts, games, music, and outings with no specialist programmes or coordinator.
Activities included cooking, games, arts and crafts and music sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews