Working at Mulberry House
Lower Brimley, Newton Abbot, TQ13 9JS
Operated by Buckland Care Limited
42 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel well supported with good training, stable staffing and varied activities, although no permanent manager yet and new safety processes need embedding."
Safety & Risk
5/10
!
People safe with improved safeguarding, risk management and medicines but new systems and processes needed to be embedded for consistency.
Staff Culture
6/10
✓
Staff told us they felt well supported, happy with improvements and management, worked well as a team, approached inspectors to share positive changes.
Staffing Levels
6/10
✓
Enough staff to support people, staffing levels regularly reviewed using dependency tool, no longer relying on agency staffing for more permanent team.
Training & Dev
6/10
✓
Staff completed relevant training and competency checks, new comprehensive induction for new staff, regular supervisions and training matrix in place.
Management
3/10
✕
No registered manager in post at time of inspection, peripatetic manager and interim home manager supported by deputy in place, new permanent manager due August 2022.
Programmes
6/10
✓
Two activity coordinators including weekends, varied programme with bingo, arts and crafts, outings to museum, quizzes, baking, animal visits, manicures and events.
Points to consider
No permanent manager in place yet, just interim team running things.
At the time of our inspection there was no registered manager in post. However, a new manager had been employed and was commencing the role at Mulberry House in August 2022.
Safety processes are all new and still need time to fully settle in.
These systems were new and needed to continue to be embedded. There was evidence of staff advocating for people and working in their best interests to keep them safe.
Local authority still providing some oversight as things stabilise.
The service had received extensive support from the local authority and quality assurance team during the unstable period since the last inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews