Working at Mulberry House
7 Hollington Park Road, St Leonards On Sea, TN38 0SE
Operated by Galleon Care Homes Limited
72 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel well supported by management with a positive culture and strong safety practices, but occasional agency staff are used for one-to-one care."
Safety & Risk
8/10
✓
Mulberry House was the Pilot Home for Medicines Optimisation Care Homes (MOCH) programme and it proved successful in minimising unnecessary prescriptions, streamlining medication delivery and reducing risk of errors.
Staff Culture
8/10
✓
Staff told us they were supported by the registered manager. One staff member said, “I’m very happy here... I am well supported.” Survey comments: “the communication and togetherness are unique.”
Staffing Levels
6/10
✓
Staff told us there were enough trained staff to look after people safely. Some people needed one to one care and this was provided by core staff or occasionally by regular agency staff.
Training & Dev
7/10
✓
Staff received appropriate training to ensure they could meet the needs of people for example, specific PBS training and training on the care of a tracheostomy. Staff felt well supported and could train to be an assistant practitioner.
Management
8/10
✓
People at the home, and staff, felt well supported by the registered manager and the provider. Staff survey recorded high satisfaction: “I’ve been a nurse for 8 years... Mulberry House has been without doubt the most enjoyable place to work so far.”
Programmes
/10
✕
Not covered in 2024 targeted inspection (focused on safe systems, staffing, medicines, speak up); 2019 comprehensive report over 2 years old.
Points to consider
Staffing levels are adequate but with occasional use of regular agency staff for one-to-one care.
Some people needed one to one care and this was provided by core staff or occasionally by regular agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews