Last updated: 10 February 2026
"Passionate leadership and positive culture with consistent staffing, but activities lack creativity and training misses career development."
Staff were trained in safeguarding... Risks to people had been assessed... supported safely with their medicines... analysed accidents and incidents and shared any lessons.
Staff told us they felt their feedback was listened to and that they felt part in discussing the way that the service developed... positive and inclusive culture.
People, relatives and the staff team told us that there were enough staff to support them safely... consistent staff team who knew them well.
Workshops with falls specialist nurses and dementia specialist nurses had been held to help the staff team understand how best to support people... Staff were positive about these workshops.
The registered manager was passionate about the improvement... '[Registered manager] makes sure we are well supported and is always visible in the service.'
Several staff were employed as 'wellbeing leads' and ensured that people were supported in meaningful pastimes... 'drop tools' exercise... games and events in the community.
The role has some group activities and chats with wellbeing leads, but nothing special or creative to mix up the daily routine.
Several staff were employed as 'wellbeing leads' and ensured that people were supported in meaningful pastimes. This included people who chose to spend time in their room... games and events in the community.
Training covers basics and some workshops on falls and dementia, but no funded qualifications or career development paths mentioned.
Workshops with falls specialist nurses and dementia specialist nurses had been held... Staff's competency to administer medicines was checked regularly.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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