Working at Mulberry Court Care Home
61 Darnhall Crescent, Nottingham, NG8 4QA
Operated by Mulberry Court Healthcare Limited
43 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive management and innovative activities programmes foster a positive culture, although occasional agency staff and unclear staff retention are drawbacks."
Safety & Risk
7/10
✓
People were safe and protected from avoidable harm. Staff completed medication training and competencies... The registered manager had a system in place to monitor incidents and understood how to use them as learning opportunities.
Staff Culture
8/10
✓
The provider and registered manager had created an exceptionally open culture and developed extremely positive values within the service. Staff were highly motivated by the provider and registered manager and showed pride in the care they gave.
Staffing Levels
6/10
✓
There were enough staff on duty to support the needs of people and keep them safe. All the people using the service, their relatives and care staff told us they felt enough staff were deployed to meet their needs.
Training & Dev
7/10
✓
Staff received a comprehensive induction and training programme and received regular support and supervision from senior staff. Staff told us, 'If we want to do something additional (training) we can ask and they (management) always find something we can go on.'
Management
8/10
✓
Staff spoke positively about the management team and felt they were approachable and supportive. One staff member said, 'Working here I've learnt so many new things. The manager and deputy are very supportive.'
Programmes
9/10
✓
The Provider and registered manager had developed a programme called 'Hopes and Dreams'. Staff sat with the person and identified things they would dearly wish to do and then worked to make this happen... Examples included patrol with police, fire service, spa day... Community partnerships with schools and swimming pool access.
Points to consider
Staffing levels are adequate so people don't have to wait long, but agency workers are used sometimes with no info on staff retention or low turnover.
There were enough staff on duty to support the needs of people... Induction procedures were followed and appropriate checks were completed for all staff and also for when agency staff supported the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews