Last updated: 9 February 2026
"Enough staff daily, good training, positive teamwork and safe medicines handling, but no registered manager yet."
The service had ensured that medicines were stored and given to people safely. People's risks assessments were clearly written and gave clear instructions to staff meaning that people were less likely to suffer harm.
Staff commented positively on improved teamwork, staff morale and communication within the team. One staff member said, 'They [management team] are very supportive, treat people and staff with kindness, we [staff] are very happy that he is the manager.'
Both staff and people felt that there were enough staff on a day to day basis to support people's needs. Staffing numbers were also regularly reviewed by the management team and the home manager through a calculating system.
Records confirmed that staff had received an appropriate range of training, including the ongoing training they needed to meet statutory and mandatory requirements. All staff completed training aligned to the Care Certificate and as part of their induction.
At the time of inspection, the service did not have a manager registered with the Care Quality Commission however, the new home manager had submitted an application to register.
An activity coordinator had recently started at Mulberry Care Limited and regular activities had been made available for people to take part in if they wished to. The service had a selection of leisure, welfare and activities events always planned and completed.
No permanent manager in post yet, even though one has applied to register.
At the time of inspection, the service did not have a manager registered with the Care Quality Commission however, the new home manager had submitted an application to register.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Records confirmed that staff had received an appropriate range of training, including the ongoing training they needed to meet statutory and mandatory requirements. All staff completed training aligned to the Care Certificate and as part of their induction.
Activities coordinator recently started so programme is still developing, with basic themed events like harvest activities.
An activity coordinator had recently started at Mulberry Care Limited and regular activities had been made available for people to take part in if they wished to.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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