Working at Ms June Dunne - 26 Huntly Road

Risks were appropriately assessed and documented. Medication was managed safely and administered by competent staff with no gaps in MARs. Accidents and incidents were recorded appropriately with action plans.

One member of staff told us, ''I spend more time with them [staff] than my own family, they are like my family, both the residents and staff.'' The manager held regular staff meetings so that staff could have their say.

The manager had a visible presence in the home and encouraged an open and transparent culture. Feedback about the manager was positive, a relative told us, ''They [the manager] are pleasant and approachable.''