Working at Mr David Calwell - 13 Durham Avenue
13 Durham Avenue, Lytham St Annes, FY8 2BD
Operated by Mr David Calwell
3 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Approachable and caring leadership with safe medicines and risk management, although staff want more face-to-face training and activities lack specialist programmes."
Safety & Risk
7/10
✓
Medicines were managed safely and properly. Staff assessed and managed risks to people's health, safety and wellbeing.
Staff Culture
6/10
✓
Staff were well supported by the management team. Staff were supported through day to day contact and had opportunity to discuss any concerns, issues, work performance and development with the provider.
Staffing Levels
6/10
✓
The service was staffed sufficiently. People received timely and effective care because there were always enough staff on duty.
Training & Dev
5/10
!
Staff were competent, knowledgeable and had completed training which gave them the skills they needed to carry out their role effectively. Staff told us they would prefer more face to face training and the provider was in the process of arranging this.
Management
7/10
✓
The service was led by an established provider who people felt was approachable and caring.
Programmes
5/10
!
Records showed people had been engaged in a broad range of experiences and activities which reflected their preferences.
Points to consider
Training covers the basics needed for the job but no specialist courses, and staff want more face-to-face sessions.
Staff told us they would prefer more face to face training and the provider was in the process of arranging this.
No activities coordinator or specialist programmes, so the role is supporting residents' own choices and holidays rather than running creative projects.
Records showed people had been engaged in a broad range of experiences and activities which reflected their preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews