Working at Mowbray House
High Hope Street, Crook, DL15 9JG
Operated by Young Foundations Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by approachable management and enjoy their roles with strong safety practices, although vacancies covered by bank staff and only standard training."
Safety & Risk
8/10
✓
2022 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and had up to date infection prevention policy.
Staff Culture
7/10
✓
Per 2017 inspection: Staff felt supported by the management team and enjoyed their role, saying 'Here you feel you've got more of a role, more responsibility'.
Staffing Levels
6/10
✓
Per 2017 inspection: There were sufficient numbers of staff on duty... two staff vacancies... covered by the home's permanent staff and bank staff. No agency staff were used.
Training & Dev
6/10
✓
Per 2017 inspection: Staff were suitably trained and received regular supervisions and appraisals. The majority of staff mandatory training was up to date.
Management
7/10
✓
Per 2017 inspection: Staff said 'I'm very well supported' and 'They [management] are very approachable.'
Programmes
6/10
✓
Per 2017 inspection: Activities arranged based on likes and interests including aqua exercises, walking, music, holidays, day trips, and community involvement like working at a local shop.
Points to consider
Enough staff to meet needs but vacancies covered by bank workers, not all permanent team.
there were currently two staff vacancies at the home. The vacancies were being covered by the home's permanent staff and bank staff. No agency staff were used.
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
The majority of staff mandatory training was up to date... Staff were suitably trained and received regular supervisions and appraisals.
Varied activities and community outings but no dedicated coordinator or specialist programmes.
Activities were arranged for people who used the service based on their likes and interests and to help meet their social needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews