Working at Mountview
Rickmansworth Road, Northwood, HA6 2RD
Operated by M D Homes
10 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Strong safety practices and positive culture, but occasional temporary staff and basic activities affect continuity."
Safety & Risk
7/10
✓
Medicines received safely with audits and protocols; risks assessed and managed; effective systems to learn from incidents and safeguarding.
Staff Culture
6/10
✓
There was a positive culture at the service; daily handover meetings; regular staff meetings where information shared.
Staffing Levels
5/10
!
There were enough staff on duty during the day and night... The deputy manager told us they sometimes employed temporary staff but aimed to book regular staff.
Training & Dev
6/10
✓
Staff received mandatory training such as health and safety, safeguarding... and training specific to the needs of the people; regular supervision meetings.
Management
6/10
✓
Registered manager in post; director meets regularly with manager for support; monthly audits undertaken by manager or deputy.
Programmes
5/10
!
People supported to undertake activities... karaoke session... gardening, feeding birds, outings, birthdays and festivals celebrated; activity care plans in place.
Points to consider
Staffing levels are enough but they sometimes use temporary workers which can affect continuity.
The deputy manager told us they sometimes employed temporary staff but aimed to book regular staff to help ensure continuity and rapport with people.
Activities are basic like karaoke, gardening and outings with no dedicated coordinator or specialist programmes.
There was a range of activities taking place... karaoke session... gardening... supported to go out to places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews