Working at Mountearl
73 Leigham Court Road, London, SW16 2NR
Operated by Voyage 1 Limited
9 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported with top-notch management and a positive culture, but medicines recording and staff retention need improvement."
Safety & Risk
6/10
✓
People received their medicines as intended... however, medicines recording systems required some improvement. For example, where people were prescribed PRN... this was not always clearly recorded... gaps had been identified through a medication audit
Staff Culture
7/10
✓
Staff felt well supported and found the home a positive place to work. Staff told us, '[Registered manager's] people management is top notch. She welcomes anyone with any suggestions, it's an open door'
Staffing Levels
6/10
✓
People continued to receive support from sufficient numbers of staff, to keep them safe. Staff were positive about the staffing levels... 'yes we have enough staff' and 'I think there's enough, we can take people out'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were supported to access regular training to meet people's needs. Regular supervisions and annual appraisals were carried out
Management
8/10
✓
Staff felt well supported and found the home a positive place to work. Staff told us, '[Registered manager's] people management is top notch. She welcomes anyone with any suggestions, it's an open door'
Programmes
6/10
✓
Per 2018 comprehensive inspection: People had individual activity plans... Activities included... attending the gym, table tennis, attending clubs, personal shopping, walks, bowling and meals out
Points to consider
Staffing is adequate and enough for outings, but no details on low staff turnover or avoiding agency workers
Staff were positive about the staffing levels within the service. Comments included, 'If you look at the ratio... yes we have enough staff' and 'I think there's enough, we can take people out'
Only standard training with supervisions, no specialist courses or funded qualifications
Per 2018 comprehensive inspection: Staff were supported to access regular training... Regular supervisions and annual appraisals were carried out
Varied outings like gym and clubs add some interest, but no activities coordinator or special programmes
Per 2018 comprehensive inspection: People had individual activity plans which they developed with staff support. Activities included both in-house activities and those in the local community. For example, attending the gym, table tennis, attending clubs...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews