Last updated: 9 February 2026
"Visible supportive managers, regular supervision and a proactive safety culture where staff feel confident to speak up, but staffing lacks evidence of stable teams or low agency use."
The registered manager had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff were encouraged to speak up about any issues they may encounter whilst supporting people. One member of staff said, “I feel confident to raise concerns.”
Staff told us they had enough staff each shift to support people. Staff had regular meetings to discuss people’s care and supervision to discuss their development.
The service had a registered manager and nominated individual who were visible and based at the service. Staff told us they felt well supported at the service with regular meetings and supervision to discuss their work and development needs.
Staffing is adequate, staff say there are enough on each shift but nothing about low agency use or long-term staff staying.
Staff told us they had enough staff each shift to support people.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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