Working at Mount View House
Pot House Lane, Rochdale, OL12 9PP
Operated by Parkcare Homes (No.2) Limited
7 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Supportive management and regular training with supervisions, but low staff morale, frequent agency use and basic activities hold it back."
Safety & Risk
6/10
✓
Systems were in place to report and investigate concerns. Risks were effectively assessed and managed. However, medicines records contained gaps.
Staff Culture
4/10
!
Feedback from staff on the culture within the service was mixed. Some staff felt morale was low and others felt it was improving after a period of change.
Staffing Levels
5/10
!
Agency was being used regularly to cover staff shortages. The service had struggled with staffing levels and this had impacted the consistency of some people's care.
Training & Dev
6/10
✓
Staff received regular training. The training matrix showed a good level of compliance. Staff told us they received regular supervisions.
Management
6/10
✓
Most staff told us the registered manager was supportive and listened. Some staff felt it was not clear what actions had been done when issues were raised.
Programmes
4/10
!
People said, 'I go a music group, and the pub' and, 'I love to plan and do crafts.' They supported [person] to go to drama group.
Points to consider
Staff morale is mixed, with some saying it has been low and team support weaker lately.
Some staff felt morale was low... Staff are not as supportive with each other and morale has been low.
Agency staff are used regularly to cover shortages, so care consistency suffers and people miss community trips.
the service had struggled with staffing levels and this had impacted the consistency of some people's care and access to the community.
Just basic activities like music, pub visits and crafts with no dedicated coordinator or special programmes.
People said, 'Yes I like living here. I like the activities I can do. I go a music group, and the pub' and, 'I love to plan and do crafts.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews