Last updated: 9 February 2026
"High staff morale and a warm supportive atmosphere with strong safety, but no details on stable teams or career development paths."
2021 inspection: We were assured that this service met good infection prevention and control guidelines. Per 2020: Medicines were received, stored, administered and disposed of safely.
Per 2020 comprehensive inspection: Staff morale was high, and the atmosphere was warm, happy and supportive.
Per 2020 comprehensive inspection: There were enough staff on duty to meet people's needs, to enable people to take part in social activities and to attend medical appointments.
Per 2020 comprehensive inspection: A staff induction and training programme was in place. Staff had received training and development around management of dementia; and further training sessions were planned.
Per 2020 comprehensive inspection: The service was well-led; systems were in place to assess and improve the quality of the service and complaints were responded to thoroughly.
Per 2020 comprehensive inspection: People enjoyed the social activities arranged for them. They did arts and crafts, quizzes, board games and entertainers came into the service offering exercise sessions and musical afternoons.
Staff numbers are enough to cover care, activities and appointments, but no info on agency workers or long-serving teams for easier workloads.
There were enough staff on duty to meet people's needs, to enable people to take part in social activities and to attend medical appointments.
Training includes induction, dementia sessions and supervisions, but no funded qualifications or career development paths.
A staff induction and training programme was in place. The registered manager reviewed this and had an action plan for refresher training as it came due. Staff were supported through regular supervision and annual appraisals.
Varied activities like crafts, quizzes, exercises and animal pet therapy keep things interesting, but no specialist programmes or staff training in creative therapies.
They did arts and crafts, quizzes, board games and entertainers came into the service offering exercise sessions and musical afternoons. Tomorrow it's Aqua fanatics. It's a young person from Thirsk, who brings in a collie dog, spiders, snakes, chickens, chipmunks, guinea pigs, and a tortoise.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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