Working at Mount Pleasant Residential Home
Finger Post Lane, Frodsham, WA6 8LE
Operated by Pribreak Limited
25 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Enough staff and strong safety from abuse with good team support, but history of poor management and basic activities hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Safeguarding policies and procedures were in place. Staff had received training and understood how to keep people safe... The management and administration of medicines had improved and was robust.
Staff Culture
6/10
✓
Staff had team meetings and discussed various topics... Staff performance was monitored through one to one supervision and competency checks. The management team were visible and accessible.
Staffing Levels
6/10
✓
There were enough staff recruited to meet the individual needs of the people living at the service. People told us there were enough staff to support them.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff had completed a range of training appropriate to their role which the provider considered to be mandatory.
Management
4/10
!
The service was not always well-led... There is a history of non-compliance at the service. To improve the rating to 'good' would require the embedding of audit systems and a longer-term track record of sustained improvement and good practice.
Programmes
4/10
!
Per 2019 comprehensive inspection: People enjoyed visiting entertainers... 'I like the exercise classes and usually go to those a couple of times a week.'... We saw one person enjoying having their finger nails painted.
Points to consider
Manager is in place and visible, but past serious running problems mean oversight is not fully reliable yet.
There is a history of non-compliance at the service. To improve the rating to 'good' would require the embedding of audit systems and a longer-term track record of sustained improvement and good practice.
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had completed a range of training appropriate to their role which the provider considered to be mandatory.
Just basic activities like exercise classes, entertainers and nail painting, no coordinator or special programmes.
Per 2019 comprehensive inspection: 'I like the exercise classes'... finger nails painted... visiting entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews