Last updated: 9 February 2026
"Supportive management and effective safety measures, although high staff absences lead to relying on agency workers."
Per 2021 targeted inspection: We were assured that the provider was using PPE effectively and safely; infection control policies were up to date and were routinely followed.
Per 2018 comprehensive inspection: Staff told us that they felt well supported.
Per 2018 comprehensive inspection: Due to a high level of staff absence the registered provider was using agency staff although they were able to demonstrate continuity by using the same staff regularly.
Per 2018 comprehensive inspection: Staff had all undertaken an induction at the start of their employment. They had completed mandatory training along with required refresher training in accordance with good practice guidelines.
Per 2018 comprehensive inspection: Staff described feeling supported by the management team and stated they had an open door policy.
Per 2018 comprehensive inspection: People described a variety of ways of spending their time that included outings, entertainers, quizzes, painting, manicures, church services, talking newspapers and community visits.
Staffing is adequate but they rely on agency workers due to high staff absences.
Due to a high level of staff absence the registered provider was using agency staff although they were able to demonstrate continuity by using the same staff regularly.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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