Working at Mount Pleasant Care Home

People were cared for safely. Staff attended safeguarding training and were confident in identifying and reporting abuse. Risks to people's health and wellbeing were suitably managed.

Feedback was consistent that staff were proud to work as part of a team to care for people. Staff told us how being appreciated was important to them during challenging times.

Per 2019 comprehensive inspection: Staff received an induction that provided training in the areas that were relevant to their roles. Following staff training their competency was assessed and they were provided with support on a regular basis.

Feedback about the registered manager was consistently positive from relatives and staff. The registered manager was accessible, and relatives and staff were confident issues would be addressed.

Per 2019 comprehensive inspection: three activities coordinators were employed... regular trips out into the local town. Visits from a variety of entertainers, and activities within the home... cinema afternoon... variety of games and quizzes.