Working at Mount Pleasant Care Home
26 Mount Pleasant Road, Newton Abbot, TQ12 1AS
Operated by Davack Limited
14 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachable managers, positive team culture and strong safety practices impress, but uncertain staff stability and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
Assured on IPC: PPE used effectively, testing, safe admissions, outbreak management, up-to-date policy; robust incident learning systems. Per 2021 and 2019 inspections.
Staff Culture
8/10
✓
Staff felt listened to, management approachable, worked as a team; 'it's such a rewarding job'; provider offered wellbeing support, counselling, extra benefits. Per 2019 and 2021 inspections.
Staffing Levels
6/10
✓
There were enough staff on duty at the right time to enable people to receive care in a timely way; relatives and staff felt there were enough staff. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff received training including dementia awareness, behaviours that challenge, MCA; thorough induction, regular supervision and appraisals with training matrix. Per 2019 comprehensive inspection.
Management
8/10
✓
The registered manager was visible working with the team, monitoring and supporting staff; staff described managers as approachable and supportive. Per 2019 comprehensive inspection.
Programmes
6/10
✓
Variety of activities including exercise groups, quizzes, games, animal visits, entertainers, school children, arts/crafts, community music/coffee mornings. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are sufficient to cover shifts safely, but no details on team stability or agency use to make workloads easy.
People received care and support from sufficient numbers of staff to meet their needs. Relatives and staff felt there were enough staff on duty. Per 2019 comprehensive inspection.
Some group activities and outings add variety to the day, but no dedicated coordinator or specialist programmes for more creative work.
Mount Pleasant Care Home provided a range of activities... Staff supported people to take part in group activities such as exercise groups, quizzes, games and animal visits. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews