Working at Mount Park

Safeguarding policies and procedures were in place... Staff assessed risks... implemented management plans... shared concerns quickly and appropriately... procedures to review any safety concerns and ensured these were learnt from.

A staff member said, “I feel safe working here and as a team we support each other and work together.”

Safe staffing levels were in place to ensure the person was supported safely and promptly... Rotas confirmed the service was staffed in line with the person’s dependency level.

Staff received regular training... mix of online and face to face training, and included mandatory training on supporting people with learning disabilities and autistic people... regular formal and informal supervision sessions and development reviews.

Staff felt well supported in their role... The registered manager provided cover when necessary, including during short-notice absences.

Staff supported the person to engage in a number of activities and they had access to a wide variety of experiences... range of activities at the service and in the community... develop their independent living skills... laundry, simple meal preparation, and food shopping.