Working at Mount Avenue
12 Mount Avenue, Liverpool, L20 6DT
Operated by Autism Initiatives (UK)
3 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by seniors with good training and supervision, although regular agency staff and an interim manager affect stability."
Safety & Risk
7/10
✓
Staff received safeguarding training and had access to relevant information and guidance about how to protect people from harm. Staff were confident about how to report safeguarding concerns.
Staff Culture
6/10
✓
Staff told us they felt supported on a day to day basis by the senior staff.
Staffing Levels
5/10
!
Regular agency staff were currently being used to cover a vacant post.
Training & Dev
6/10
✓
Staff received a range of training appropriate to their role and people's needs and were supported by the registered manager through regular supervision.
Management
6/10
✓
The interim manager understood their role and what was required to ensure the service provided good care to people.
Programmes
5/10
!
People were supported to access a range of activities in the community on a regular basis. Activities were planned around people's needs and preferences. These included visits to family members.
Points to consider
Adequate staffing levels but regular agency staff used to cover a vacant post.
Regular agency staff were currently being used to cover a vacant post.
Regular community outings and picture boards for activities but no dedicated coordinator or specialist programmes.
People were supported to access a range of activities in the community on a regular basis. Activities were planned around people's needs and preferences. These included visits to family members.
No permanent manager in day to day role with interim manager in place.
Although the service had a registered manager they were no longer managing the service; the provider had made alternative arrangements and an interim manager was in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews