Working at Mostyn Lodge Residential Home
2 Kelston Road, Bristol, BS31 2JH
Operated by Mostyn Lodge Keynsham Limited
16 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff feel supported with good training and varied activities, but no registered manager, safety breaches and stretched staffing hold it back."
Safety & Risk
3/10
✕
Breaches in safeguarding, risk assessment, medicines and infection control: 'Systems and processes in place were not effective... to keep people safe from potential abuse... Medicines were not always managed safely... infection control.'
Staff Culture
6/10
✓
Staff generally positive about manager support: 'There is a lot of support since [manager] has arrived. I know I can air any problems, issues or concerns and they will be listened to.'
Staffing Levels
4/10
!
Staff stretched and relatives report understaffing with increase in temporary staff: 'care staff were stretched by having to work in the kitchen as well... there has been an increase in temporary staff.'
Training & Dev
5/10
!
Per 2020 comprehensive inspection: 'Staff received training relevant to their roles, this included safeguarding and manual handling training. The provider was offering people the opportunity to gain recognised qualifications.'
Management
2/10
✕
No registered manager in post: 'At the time of our inspection there was not a registered manager in post. The manager who started work in September 2022 had begun the registration process earlier this year.'
Programmes
5/10
!
Per 2020 comprehensive inspection: 'visiting activities provider... exercise classes, music for adults... grow fruit and vegetables... regular visits for exercise and singing.'
Points to consider
No permanent manager in post, so leadership feels unstable even if current manager is liked.
there was not a registered manager in post. The manager who started work in September 2022 had begun the registration process earlier this year.
Staff are stretched doing cooking on top of care work, with more temporary staff lately.
care staff were stretched by having to work in the kitchen as well... there has been an increase in temporary staff.
Safeguarding not handled right and medication errors put people at risk.
Systems and processes in place were not effective or being followed to keep people safe from potential abuse... Medicines were not always managed safely placing people at risk of potential harm.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews