Last updated: 9 February 2026
"Supportive management, excellent training and a positive culture stand out, although regular agency staff mean the team isn't fully permanent."
2022 IPC: Assured safe on all measures including PPE, testing, outbreaks, layout; per 2019: Robust safeguarding, psychology team incident analysis and shared learning.
Per 2019: Positive culture shone through, staff highly invested with high values base, 'feelings matter' approach embedded, universally positive feedback.
Per 2022: Measures to mitigate COVID staff pressures with block-booked regular agency treated as team; per 2019: Enough staff for person-centred care, values-based recruitment and matching to households.
Per 2019: Significant investment in learning centre, Nurse Associates career pathway, specialist training; staff 'best training I've ever had'.
Per 2019 inspection: Staff comments '[Registered manager] is very supportive, easily approachable, caring' and 'best management team I've worked with'; drove turnaround to outstanding.
Per 2019: Resident involvement lead and homemaker roles for meaningful occupation, group exercise, outdoor walks/trips, OT and life history work.
They use regular agency staff to cover pressures from things like COVID, so the team is not all permanent.
Regular agency staff were treated as part of the staff team and were block booked to ensure they worked only at Moston Grange.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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