Last updated: 9 February 2026
"Supportive management and strong safety, but basic activities and occasional staffing pressures hold it back."
People were kept safe from the risk of harm and abuse... Accidents and incidents had been appropriately responded to and learned from.
The registered manager had promoted a calm and positive atmosphere and culture... Staff were positive about the support offered by the management team.
Staffing levels were safe... However, one person told us they felt there could be more staff.
Robust induction and training processes were in place... Staff received regular support, supervision and annual appraisals.
Staff told us, 'There is really good support from management' and 'They are approachable... You can talk to them and they are always available.'
Daily activities were available... 'They do arts and crafts...' Some people told us they would like more outdoor activities.
The job is mostly routine care with basic arts and crafts, no activities coordinator or specialist programmes to make shifts more varied and fun.
Daily activities were available... 'They do arts and crafts...' Some people told us they would like more outdoor activities.
Staffing is safe and meets needs but one resident felt there could be more staff, so it might feel a bit stretched sometimes.
Staffing levels were safe... However, one person told us they felt there could be more staff.
Only standard induction, mandatory training and supervisions, no specialist courses or funded qualifications for career growth.
Robust induction and training processes were in place... Staff received regular support, supervision and annual appraisals.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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