Working at Moss View
77 Page Moss Lane, Liverpool, L14 0JJ
Operated by HC-One Limited
78 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive leaders and a positive safety culture where staff feel valued, although busy days make shifts feel full-on."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff told us they felt well supported by the provider. Comments included, “I really like working here, the staff all pull together.”
Staffing Levels
6/10
✓
We observed there was enough staff to ensure people we safely taken care of. Call bells were answered promptly both days of our inspection.
Training & Dev
6/10
✓
Managers made sure staff received training and regular appraisals to maintain high-quality care.
Management
6/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.
Programmes
6/10
✓
People were consulted with around daily activities and there were numerous clubs, such as garden club, and themed nights and celebrations which people chose to partake in.
Points to consider
Staffing is enough to cover shifts but staff say the home feels busy so days can be full-on.
Staff told us they worked well together, and despite the home being ‘busy’, they always managed well.
Activities include clubs and themed nights but nothing specialist or innovative to make the role more varied.
there were numerous clubs, such as garden club, and themed nights and celebrations which people chose to partake in.
Only standard training and appraisals with no specialist courses or funded qualifications mentioned.
Managers made sure staff received training and regular appraisals to maintain high-quality care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews