Last updated: 10 February 2026
"Supportive leaders and a strong safety culture build a positive learning environment, but staffing pressures leave some staff feeling rushed and activities are limited."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Provider had a good learning culture... Leaders and staff had a shared vision and culture based on listening, learning and trust.
There were enough staff with the right skills... however, we received mixed feedback from people, their relatives and staff. Some staff said they felt rushed.
Managers made sure staff received training and regular appraisals to maintain high-quality care.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.
Per 2023 comprehensive inspection: An activities coordinator was available; mixed feedback from people and relatives, some felt not enough activities provided.
Staffing is adequate but some staff feel rushed and relatives say there are waits for help.
Some staff said they felt rushed, and people and their relatives felt they had to wait for assistance.
Activities are basic with a coordinator but limited variety according to mixed feedback.
Per 2023: We received mixed feedback from people and relatives in response to activities provided... others told us there were not enough activities provided.
Only standard training to keep compliant, no specialist courses or funded qualifications mentioned.
The providers training matrix showed training was compliant, and they have processes in place to ensure employees are competent to do their role.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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