Working at Morning Stars
40 Somerset Road, Birmingham, B20 2JD
Operated by Galaxy Management Solutions Limited
20 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported with up-to-date training and strong safety, but unreliable management checks miss key issues."
Safety & Risk
7/10
✓
Systems were in place to keep people safe and staff understood how to protect people from abuse. Medicines were administered safely.
Staff Culture
6/10
✓
Staff felt supported and listened to and had the opportunity to raise concerns.
Staffing Levels
5/10
!
People were supported by a sufficient number of staff to meet their needs.
Training & Dev
6/10
✓
Training records were in place which identified training that had been done and showed that staff were up to date on training.
Management
4/10
!
Audit systems were not always effective in checking the quality of the service and ensuring that all documentation was up to date.
Programmes
5/10
!
People were encouraged to engage in activities of their choice. On the day of inspection, we observed people engaging in a Zumba class and playing cards and games.
Points to consider
The manager's quality checks miss issues like outdated emergency evacuation plans, so oversight is not reliable.
audit checks on care plans did not identify that Personal Emergency Evacuation Procedures had not always been updated when people's needs changed.
Staffing is just enough to meet needs, but nothing special like stable teams or light workloads mentioned.
People were supported by a sufficient number of staff to meet their needs.
Activities are basic like Zumba, games, and cultural days with no dedicated coordinator or specialist programmes.
we observed people engaging in a Zumba class and playing cards and games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews