Working at Morley Manor Residential Home

Risks to people’s health, safety and wellbeing were assessed and regularly reviewed... Some improvements were required in relation to the management of medicines, but... action had been taken

Staff described a supportive and open culture... “Morale and teamwork is very good. Everybody pulls together.” Staff felt supported, valued and included

Safe staffing levels were in place... dependency tool... People and relatives told us there was enough staff to support people safely

The provider and registered manager were accessible and approachable... Governance arrangements had recently been strengthened through more enhanced monitoring and the recruitment of a deputy manager

The service employed an activities coordinator... wide ranging social and group activities, including seasonal and multi-cultural events, live entertainment, a visiting therapy dog, children’s groups and craft and quiz sessions