Working at Moriah House Limited
Deep Furrow Avenue, Nottingham, NG4 1RS
Operated by Moriah House Limited
50 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Supportive management, sufficient staffing, good training and positive team culture, but unreported bruising and unlocked cleaning cupboards weaken safety."
Safety & Risk
4/10
!
People were not always protected from the risk of harm or abuse. We observed a person with multiple visible unexplained bruising and staff had not completed any record of this and management were not aware. The provider had not always detected and controlled potential risks in the care environment. For example, not all doors were locked that stored high risk cleaning items.
Staff Culture
6/10
✓
Staff told us they felt supported. One staff member told us, “Yes, I have regular supervision and team meetings. I feel supported by management and teams.” “Teamwork is one of our strengths. We communicate well, share knowledge, and support each other during busy shifts.”
Staffing Levels
6/10
✓
Staffing levels were sufficient to meets people’s care and support needs. The registered manager monitored staffing levels regularly and used a specific tool to assess the number of staff needed on each shift in line with people’s dependencies.
Training & Dev
6/10
✓
Staff had completed an induction when they first started. One staff member told us, “Yes, the induction was comprehensive. It included mandatory training such as moving and handling, safeguarding, fire safety, and shadowing experienced staff.” Staff had one to one supervision regularly.
Management
6/10
✓
The management team were visible, knowledgeable and supportive. Management had effective governance processes in place that identified risks.
Programmes
5/10
!
There were monthly activity planners in place and people were encouraged to interact with each other. On the day of our visit there was an external company who visited, who supported people to do exercising.
Points to consider
Staff and managers missed bruising on a resident and did not record or report it straight away, and cleaning cupboard doors were not locked putting people at risk.
We observed a person with multiple visible unexplained bruising and staff had not completed any record of this and management were not aware. For example, not all doors were locked that stored high risk cleaning items.
Only basic activities like monthly planners and occasional exercise visits, no dedicated activities coordinator or special programmes to make the job more varied.
There were monthly activity planners in place and people were encouraged to interact with each other. On the day of our visit there was an external company who visited, who supported people to do exercising.
Staffing is adequate with enough people on shift but no details on low agency use or strong staff retention to make workloads easy.
Staffing levels were sufficient to meets people’s care and support needs. Staff told us they felt there was sufficient staffing levels.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews