Last updated: 9 February 2026
"Strong leadership, supportive culture and good training, but basic activities without a coordinator and relief staff cover are drawbacks."
Safeguarding concerns now reported promptly with action taken; safe medicines systems with second staff checks; accidents and incidents analysed for trends.
Staff felt that they were well supported and able to develop in their role. Staff meetings held to discuss issues, support and improvements.
People felt there was enough staff to support people and were available when they needed them. Most staff had been working at the home for a long time; cover from relief staff who knew people.
Staff spoke positively about the training they received. All staff received training for managing complex behaviour; competency checks and regular supervision provided.
People told us the registered manager was approachable and visible. The staff felt the registered manager provided leadership, guidance and the support they needed.
Outings to local places of interest and the coast were planned and chosen by people. Staff supported people daily to take part in things they liked to do.
Staffing is adequate with long serving team but uses relief staff for sickness and holiday cover.
Where cover was needed for sickness or annual leave, this was generally provided by the current staff team or from relief staff who knew people and the systems used in the home.
No activities coordinator or special programmes, so shifts mostly routine care plus basic outings and hobbies.
Outings to local places of interest and the coast were planned and chosen by people living at the home. Each person's support plan included a list of their known interests and staff supported people daily to take part in things they liked to do. (no coordinator mentioned)
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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