Working at Moreland House Care Home
5 Manor Avenue, Hornchurch, RM11 2EB
Operated by Moreland House Care Home Limited
50 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong safety and an approachable manager create a positive culture, but limited activities hold it back."
Safety & Risk
8/10
✓
People were protected from abuse as the provider had robust procedures and processes in place and staff had received training in this area. Risk assessments were in place which included information about how to manage and reduce risks to ensure people's safety.
Staff Culture
7/10
✓
People, their relatives and staff commented positively about the manager. One person said, "[Manager] is very helpful." Staff told us, "The manager is easy to talk to."
Staffing Levels
6/10
✓
We looked at the staffing rota for the past four weeks and found sufficient numbers of staff available to support people with their care needs.
Training & Dev
6/10
✓
All staff were up to date with training to enable them to provide effective care and support to people. Staff received supervisions every three months. Per 2020 comprehensive inspection.
Management
7/10
✓
Staff told us the manager was approachable and supported them in their roles. One staff told us, "The manager is easy to talk to."
Programmes
3/10
✕
Activities for people were limited, not always available for people who stay in their bedrooms and not tailored to meet individual preferences. Per 2020 comprehensive inspection.
Points to consider
Activities were limited and not really tailored to people, so shifts are mostly routine personal care.
Activities for people were limited, not always available for people who stay in their bedrooms and not tailored to meet individual preferences. Per 2020 comprehensive inspection.
Staffing is sufficient but nothing special, with no details on stable team or low agency use.
We looked at the staffing rota for the past four weeks and found sufficient numbers of staff available to support people with their care needs.
Only standard training and supervisions, no specialist courses or funded qualifications.
All staff were up to date with training to enable them to provide effective care and support to people. Staff received supervisions every three months. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews