Last updated: 9 February 2026
"Managers support staff well and the team feels valued, but limited staff retention and basic training without career development hold it back."
Per 2018 inspection: Staff had undertaken training in safeguarding vulnerable adults and a safeguarding policy and procedure was in place. Medicines were safely managed. Robust recruitment checks were in place for all new staff.
Per 2018 inspection: We saw staff worked well together as a team and the registered manager ensured they felt valued and appreciated.
Per 2018 inspection: We saw that sufficient staff were on duty to meet the needs of the people who used the service.
Per 2018 inspection: Staff had completed training in areas including: medication, food hygiene, infection control, first aid and mental health awareness. One member of staff told us, 'I have completed loads of training, it's been really good'.
Per 2018 inspection: Staff spoken with told us they were well supported by the senior at the home and by the registered manager. One member of staff told us, 'It's brilliant here you can speak with management and they actually listen'.
Per 2018 inspection: The staff had introduced a gardening club, there was a pet rabbit and staff had started a walking club. People completed an interest checklist... two people had completed a healthy eating cookery course and were at college learning basic computer skills.
Staffing is adequate to meet needs but no info on staff staying long-term or low agency use, so workloads might not always feel relaxed.
We saw that sufficient staff were on duty to meet the needs of the people who used the service.
Training includes basics like medication and mental health awareness but no funded specialist qualifications or career development paths.
Staff had completed training in areas including: medication, food hygiene, infection control, first aid and mental health awareness.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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