Working at Moorside Hall
Wyresdale Road, Lancaster, LA1 3DY
Operated by Ashmoor Health Care Limited
22 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff feel valued and supported with safe care and enough staff for person-centred support, but recent manager change and basic activities need improvement."
Safety & Risk
8/10
✓
People were protected from the risk of abuse because staff understood and followed the providers' safeguarding policies... People received safe care because the provider assessed any risks... Medicines as prescribed.
Staff Culture
6/10
✓
Staff felt valued and supported by the management team and were proud to work in the home.
Staffing Levels
6/10
✓
People were supported by enough staff who told us they had time to care for people in person-centred ways. Staffing levels were maintained at a safe level.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff told us they received training to enable them to update and maintain their skills. They also told us they received supervisions with their line manager.
Management
3/10
✕
At the time of our inspection the registered manager had just left. There was a new manager in post who had applied to register with CQC.
Programmes
4/10
!
Per 2018 comprehensive inspection: We observed activities taking place... offered people the opportunity... visit the hairdresser... sing song or play a ball game.
Points to consider
No permanent manager right now because the old one just left and the new one has only applied to register.
At the time of our inspection the registered manager had just left. There was a new manager in post who had applied to register with CQC.
Just basic activities like sing-alongs, ball games and hairdresser visits with no coordinator or special programmes, so the role stays mostly routine personal care.
Per 2018 comprehensive inspection: We observed activities taking place... hairdresser who had visited, take part in a sing song or play a ball game.
Only standard training and supervisions with updates organised, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff told us they received training... supervisions... training matrix which identified where update training was required... further training was being organised.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews