Working at Moors Manor Care Home
243 Ringwood Road, Ringwood, BH24 2DW
Operated by Barchester Healthcare Homes Limited
66 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel well supported by approachable management and work well together as a team, but staffing is sometimes short with agency use and medicines instructions occasionally missing."
Safety & Risk
6/10
✓
People received their medicines safely. However, special instructions were not always in place for staff to follow. Staff had received training on how to safeguard people from abuse... Accident and incidents were recorded and analysed
Staff Culture
7/10
✓
Staff told us they felt well supported to carry out their roles and told us everyone worked very well together as a team for the benefit of the people living at Moors Manor Care Home
Staffing Levels
5/10
!
There were enough staff on duty to meet people's needs. However, people, relatives and staff told us whilst people's needs were met, they felt there were not always enough staff. Agency staff were used when needed
Training & Dev
6/10
✓
Staff had the right competence, knowledge and training to carry out their roles. All staff had completed training including moving and handling, health and safety and tissue viability. Staff received an induction aligned to the Care Certificate
Management
7/10
✓
Staff told us they felt well supported and found the registered manager approachable. Feedback about the registered manager... was consistently positive... '[registered manager] is excellent, wonderful'
Programmes
6/10
✓
Activities were both communal and on a one to one basis to ensure people were engaged in activities that were meaningful to them. The home spent time finding out about people's life history and interests and then developed personalised individual and group activities
Points to consider
Staffing is adequate but people and staff say it is sometimes short-staffed and agency workers are used to cover shifts.
There were enough staff on duty to meet people's needs. However, people, relatives and staff told us whilst people's needs were met, they felt there were not always enough staff. Agency staff were used when needed
Only standard training like moving and handling and Care Certificate induction with no specialist courses mentioned.
All staff had completed training including moving and handling, health and safety and tissue viability. Staff received an induction aligned to the Care Certificate
Medication instructions were missing for one person on hidden meds until inspectors pointed it out and it was fixed right away.
One person had their medicines administered covertly; this had been agreed by a medical professional but written instructions on how to give the medicines were not in place. We raised this with the deputy manager and they immediately addressed this
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews