Working at Moorlands Nursing Home
Northgate, Guisborough, TS14 6JU
Operated by The Hawthorns Lodge Limited
30 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported with good training and safe medicines management, but no permanent manager means leadership is unstable."
Safety & Risk
7/10
✓
Medicines were managed safely with an effective system in place. Additional checks had been introduced following the concerns received. Staff understood the procedures they needed to follow if they suspected abuse might be taking place and told us they were confident the management would act on any concerns.
Staff Culture
6/10
✓
Staff told us they felt supported and listened to by the management team. One staff member told us, 'Management are great, there's enough on duty, we get good support and training.'
Staffing Levels
5/10
!
Most people and relatives told us there were suitable numbers of staff on duty to ensure people's needs were met. Agency staff were used but the manager told us they kept this to a minimum.
Training & Dev
5/10
!
A training plan was in place and staff told us they received all the support they needed to perform their roles. Staff supervisions and appraisals were up to date.
Management
2/10
✕
The home had a new manager who was in the process of registering with the Care Quality Commission.
Programmes
5/10
!
Per 2018 comprehensive inspection: The activities co-ordinator told us about the activities that took place daily which included, bingo, arts and crafts, games, bus trips, hairdressing, foot spa, aromatherapy, sweet shop, cafe area.
Points to consider
No permanent manager in post, so leadership is not fully stable.
The home had a new manager who was in the process of registering with the Care Quality Commission.
Staff numbers are adequate but they use some agency staff to cover shifts.
Agency staff were used but the manager told us they kept this to a minimum and requested the same staff to ensure people received a consistent level of care.
Only standard training and supervisions, no specialist courses or funded qualifications.
A training plan was in place and staff told us they received all the support they needed to perform their roles. Staff supervisions and appraisals were up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews