Working at Moorland House
Station Road, Hope Valley, S32 1DD
Operated by Methodist Homes
48 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff receive strong training and feel supported in a positive culture, but basic activities and rota changes causing staff to leave hold it back."
Safety & Risk
6/10
✓
Medicines were mostly managed safely... Staff were knowledgeable about safeguarding... Risk assessments were in place and identified people who required additional support.
Staff Culture
7/10
✓
Staff told us they had confidence in the registered manager and were satisfied with the level of support and supervision they received. One staff member told us that staff worked well together.
Staffing Levels
6/10
✓
All the people and relatives we spoke with said the home was well-staffed. During our inspection visit there were enough staff on duty to support people safely.
Training & Dev
7/10
✓
Records showed staff completed a wide range of training courses... systems in place to ensure staff regularly refreshed their training... 'champions' could access a training budget.
Management
6/10
✓
The registered manager was caring, responsive and effective in managing the staff team; monitoring performance and assessing the quality of the service.
Programmes
5/10
!
There was an activities coordinator who arranged regular activities... chair exercises and a 'brain training' exercise... trips around the Peak District.
Points to consider
Only regular basic activities like chair exercises, brain games and trips, no specialist programmes or creative innovations to vary the workday.
There was an activities coordinator who arranged regular activities for people. We saw people taking part in chair exercises and a 'brain training' exercise during our inspection.
Staffing is enough overall but gets busy in mornings, and new rota changes made some staff leave.
Some staff members said staff were busy in the mornings when people were getting up and felt that an extra member of staff at that time would be beneficial... some staff had left due to lack of flexibility in the new rota.
Provider makes big changes to rotas and services without asking staff or residents first.
Recent changes to the rota had taken place without prior consultation with staff or discussion about impact on people... The provider, Methodist Homes had not always consulted with staff or people when it made changes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews