Working at Moorland Gardens Care Home
Moorland Garden Street, Luton, LU2 7NX
Operated by Bondcare (London) Limited
80 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Well managed with staff feeling supported and strong safety, but staffing shortages at night and limited activities need attention."
Safety & Risk
7/10
✓
We were assured that the service met good infection prevention and control guidelines as a designated care setting (2020 targeted inspection). People protected from harm, medicines managed safely with audits, incidents investigated to prevent recurrence (2020 comprehensive inspection).
Staff Culture
6/10
✓
Staff told us the stability provided by the provider had helped them to feel supported... One staff member said, current provider is the best... atmosphere is better. Per 2020 comprehensive inspection.
Staffing Levels
5/10
!
Some people and relatives said there were not always enough staff, particularly at night. They felt staff were always busy... staffing numbers were good and they were able to support people safely. Per 2020 comprehensive inspection.
Training & Dev
6/10
✓
The provider had an induction for new staff, and they trained staff in subjects relevant to their roles... Training is good, we do both face to face and e-learning. Staff received regular supervision. Per 2020 comprehensive inspection.
Management
6/10
✓
Everyone said the service was well managed, and the registered manager provided guidance and effective support to staff. Per 2020 comprehensive inspection.
Programmes
5/10
!
There was a weekly activity plan... activity assistants provided mainly individual support... Some people told us they were sometimes bored because there were not enough activities. Per 2020 comprehensive inspection.
Points to consider
Residents and relatives say there are not always enough staff, especially at night, so staff seem busy and chat less.
Some people and relatives said there were not always enough staff, particularly at night. They felt staff were always busy and they did not spend much time chatting with people.
Some residents get bored because there are not enough activities or chances to do their hobbies.
Some people told us they were sometimes bored because there were not enough activities and opportunities for them to pursue their hobbies and interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews