Last updated: 10 February 2026
"Staff feel well led by a great boss and enjoy a happy, welcoming culture, although they rely on agency staff for extra help."
The service had effective safeguarding systems and policies in place; and managed safeguarding concerns promptly, using local safeguarding procedures.
A staff member told us, 'Staff morale is happy. The atmosphere is nice, very welcoming and lots of activities going on between staff and service users.'
A staff member told us, 'There have been enough staff for the number of people we support, and if any extra staff are needed, we can access agency staff to help cover.'
The provider had a comprehensive training program in place which covered core training as well as training specific to the support needs of the people living at the care home.
Staff told us the service was well led. A staff member told us, '[Registered manager] is a great boss. People are well cared for and so are the staff.'
People living at the service had chosen to participate in dialectical behaviour therapy (DBT)... We received feedback that people found the therapy program to be helpful.
Staffing is adequate but they use agency workers when extra help is needed.
A staff member told us, 'There have been enough staff for the number of people we support, and if any extra staff are needed, we can access agency staff to help cover.'
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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