Last updated: 10 February 2026
"Supportive management, staff feeling valued and listened to, and strong safety practices, although activities lack a dedicated coordinator and training is basic."
The provider reviewed any incidents or accidents to see if any further action was needed and to minimise the risk of reoccurrence.
Staff members told us they felt listened to by the management team and their views and opinions were valued.
People were supported by enough staff who were available to safely support them.
New staff members completed a structured introduction to their role. This included completion of induction training, for example, adult safeguarding and fire awareness.
Staff members we spoke with told us they found the management team supportive and approachable.
People participated in a range of activities that met their individual choices and preferences and that they found interesting and stimulating.
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine personal care with some basic activities.
People participated in a range of activities that met their individual choices and preferences and that they found interesting and stimulating.
Staffing is adequate but nothing special, with no mention of low agency use or long-serving staff.
People were supported by enough staff who were available to safely support them.
Only standard induction and care certificate training, no specialist courses or funded qualifications.
Staff members who were new to care were supported to complete the care certificate.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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