Working at Montrose Hall

We found not all appropriate legal authorisations were in place to deprive a person of their liberty. Several historical DoLS applications were still waiting to be authorised; this was due to a delay by the local authority.

Staff spoke positively about the management arrangements. One staff member said, 'I think [manager name] is brilliant and he always listens to staff; he stays late, and he comes in on days off.'

Staff received relevant training. New staff received an induction which included shadowing of more experienced staff and introductions to people who used the service.

The home provided activities each day and a schedule was displayed. The wellness coordinator told us future planned activities included visits to a local dementia café, a visit to a local club for a meal and entertainment and a trip to Southport.