Working at Montrose Care Home
95 Langley Road, Watford, WD17 4PE
Operated by B & M Hemel LLP
50 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Strong training including dementia simulation and much improved safety with fewer falls, but no registered manager yet."
Safety & Risk
8/10
✓
Incidents and accidents had reduced significantly since the new manager was appointed. The number of falls people had reduced by more than half.
Staff Culture
6/10
✓
Staff told us they felt supported by the management in the home and they had regular supervisions and staff meetings.
Staffing Levels
6/10
✓
There were sufficient numbers of staff effectively recruited and deployed to meet people`s needs in a timely way.
Training & Dev
8/10
✓
Staff told us they received more face to face training... dementia simulation training... I have been asked to do NVQ 3.
Management
3/10
✕
There was a manager in post who was in the process of registering with the Care Quality Commission (CQC).
Programmes
6/10
✓
We observed a seated exercise class which was led by a professional instructor from an outside company. We also saw a staff member playing skittles with people.
Points to consider
No registered manager in post yet, the current one is still registering with the regulator.
There was a manager in post who was in the process of registering with the Care Quality Commission (CQC).
Staff numbers are now enough after recent increases, but no details on staff retention or agency use.
Staffing levels had increased since our last inspection and staff were deployed effectively to ensure people`s needs could be met promptly.
Activities include exercise classes and games but no dedicated coordinator or specialist programmes.
People had mixed views on the type of activities on offer... We observed a seated exercise class... playing skittles with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews