Last updated: 10 February 2026
"A positive person-centred culture and effective safety systems, although activities lack a dedicated coordinator."
The provider had effective systems which helped keep people safe from abuse. Safeguarding concerns had been referred to the local authority, investigated and recommendations implemented. The provider had effective systems to review incidents...
The service had a family orientated, person-centred culture. Staff confirmed there was a positive, person-centred culture within the home. One staff member told us, 'We try to give people the best quality of life we can.'
There were sufficient staff deployed on duty to meet people's needs... Staff felt staffing levels were at an appropriate level, which allowed them to provide the support people needed. Staff had supported people at the home for a long time.
Per 2018 comprehensive inspection: Training, supervisions and appraisals were up to date. Essential training for all staff included... Staff had also completed Autism Spectrum Disorder training.
Staff described the interim managers as supportive and approachable. One staff member said, '[Managers' names] are a really good asset. We have a really good team of seniors.'
Per 2018 comprehensive inspection: Staff supported people to participate in activities... Activities included baking, gardening, shopping, going to concerts and attending college.
Activities are regular and varied like baking, gardening, shopping and concerts, but no dedicated coordinator or specialist programmes to make the role more fulfilling.
Per 2018 comprehensive inspection: Activities included baking, gardening, shopping, going to concerts and attending college.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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