Working at Montfort Manor
Kennington Road, Ashford, TN24 0YS
Operated by Care UK Community Partnerships Ltd
68 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong safety and a positive culture where staff feel supported, but activities are not always person-centred and there's no permanent manager."
Safety & Risk
8/10
✓
People were protected from abuse and avoidable harm... Risks to people and from the environment were fully assessed and managed... Accidents and incidents were reviewed to understand lessons learnt.
Staff Culture
7/10
✓
The manager had created a positive culture... motivated staff team... Staff felt supported... described the manager and provider as 'approachable and good listeners.' Staff worked well together, regular staff meetings.
Staffing Levels
6/10
✓
Enough staff were deployed to ensure people's needs were met in a timely way... A staff member told us, 'I think the number of carers on duty here is about right'.
Training & Dev
6/10
✓
Staff had regular training and supervision sessions... Staff we spoke with told us they received all the training, support and supervision they needed.
Management
6/10
✓
There was no registered manager in post... robust interim arrangements with a manager in place who knew the service well... All staff, people and relatives were positive about the manager.
Programmes
4/10
!
People did not always receive person-centred activities meaningful to them... Despite the service's excellent outdoor facilities, we observed people living with dementia did not have a walk in the garden or go outside all day.
Points to consider
Activities are not always based on what residents like and people with dementia get little outdoor time or stimulation despite a nice garden.
People did not always receive person-centred activities meaningful to them as information about peoples likes and interests had not always been used to plan activities for them. Despite the service's excellent outdoor facilities, we observed people living with dementia did not have a walk in the garden or go outside all day.
No permanent manager in place, only interim arrangements even though things are running okay.
There was no registered manager in post at the time of inspection. However, there were robust interim arrangements with a manager in place who knew the service well.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews