Working at Montana Residential Home
East Barton Road, Bury St. Edmunds, IP31 2RF
Operated by Grace and Compassion Benedictines CIO
19 bedsResidential homes
Workplace Score
8.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.6/10
Key Finding
"Visible supportive management, stable staffing with long-serving carers, and a family-like team culture, although activities lack a dedicated coordinator."
Safety & Risk
9/10
✓
Medicines were safely administered... electronic medicines system which ensured medicines records were kept up to date... no recording errors... Risks to people were assessed and their safety was monitored... regularly reviewed.
Staff Culture
9/10
✓
Staff told us they felt valued as part of a cohesive team... It is a family.
Staffing Levels
9/10
✓
The registered manager told us the care home remained well-staffed and currently they did not have any staff vacancies. There is staff consistency here, people can bond with the sisters, carers have been here for years and years.
Training & Dev
8/10
✓
Staff received a variety of training relevant to their roles... they all undertook The Care Certificate... Staff were complimentary regarding the quality of training... received supervisions and appraisal.
Management
9/10
✓
The registered manager continued to be highly visible and approachable and enabled and empowered staff to deliver high quality care and to seek advice from them if needed.
Programmes
6/10
✓
Activities were planned by staff and volunteers who worked closely with people... observed participating in organised activities... such as word games... quiz... film club... took [relative] to the coast... town gardens.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly personal care with some basic group games and outings added in.
Activities were planned by staff and volunteers who worked closely with people to establish their individual and unique preferences... word games... quiz... film club... took [my relative] to the coast for fish and chips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews