Working at Monro Avenue
54 Monro Avenue, Milton Keynes, MK8 0BL
Operated by MacIntyre Care
14 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Motivated leadership, excellent training and positive culture with consistent staffing, although activities lack a dedicated coordinator for more variety."
Safety & Risk
8/10
✓
Risk assessments were person centred and detailed... reviewed and updated regularly. Regular audits took place on the medicines systems... Staff reported accidents and incidents... actions were put in place.
Staff Culture
8/10
✓
Staff said morale was good, and they took a pride in working at the service... Staff told us they felt valued and listened to by the management and their ideas were always considered.
Staffing Levels
7/10
✓
People were supported by a consistent team of staff that knew them well... 'I feel there is always enough staff on duty, we all work as a team.' The service had some long-standing staff members.
Training & Dev
8/10
✓
The training was tailored to meet people's individual needs... such as, epilepsy and autism awareness. A staff member said, 'The training is excellent, I have never worked anywhere like this, there is training for everything.'
Management
8/10
✓
The service was led by an extremely motivated registered manager who led by example... Staff said... '[Registered manager] is very good at listening, she is very approachable, almost here every day and works her socks off.'
Programmes
6/10
✓
Staff supported people to take part in activities and hobbies of their choice... places they had visited... Blackpool Ballrooms... Woburn Safari Park... social clubs, discos, swimming.
Points to consider
Days include outings, social clubs and hobbies but no dedicated activities coordinator or specialist programmes to add extra variety and creativity to the role.
Staff supported people to take part in activities and hobbies of their choice. People and staff told us about places they had visited and events they had attended.
Staffing is consistent and enough to meet needs but no details on low agency use or strong workforce planning to ensure unhurried care.
I feel there is always enough staff on duty, we all work as a team. The service had some long-standing staff members who knew people well.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews