Working at Mona Cliffe Care Home
Black Stone edge Old Road, Littleborough, OL15 0JG
Operated by Dr R K Sharma
23 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff enjoy a good team with strong safety and up-to-date training, but limited activities, incomplete recruitment checks, and inconsistent provider oversight need attention."
Safety & Risk
6/10
✓
People were safeguarded from abuse, appropriate risk assessments were in place... Some records relating to medicines required updating. The deputy manager rectified this whilst we were on site.
Staff Culture
6/10
✓
Staff told us they enjoyed their roles, staff comments included, 'I do think it's a good place to work... it's a really good team, I look forward to coming to work.'
Staffing Levels
5/10
!
Staffing levels were adequate, however recruitment processes were not always safe. The home did not require the use of agency staff.
Training & Dev
5/10
!
Moving and handling training had been completed by staff and their competency had been assessed. IPC training was up to date.
Management
4/10
!
The registered manager had worked hard to improve the governance processes, however, there was a need for consistent provider monitoring following the COVID restrictions. We made a recommendation the provider ensures appropriate oversight of the service.
Programmes
3/10
✕
Per 2019 comprehensive inspection: There were different activities available for people to participate in if they wished to. An activity planner was also on display.
Points to consider
No dedicated activities coordinator or varied programme, so the job is mostly routine personal care.
Per 2019 comprehensive inspection: Activities were available for people to participate in if they wished, although if people did not want to take part then their decision was respected.
Hiring checks are sometimes incomplete before new staff start.
Staffing levels were adequate, however recruitment processes were not always safe. The service had not retained and ensured completion of all necessary records and checks before some staffs' employment had started.
Owners do not monitor closely enough and there are no regular staff surveys.
The provider had not been able to conduct any recent audits during the COVID pandemic... The home had not conducted any surveys for staff or people that use the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews