Working at Mockley Manor Care Home

Staff received safeguarding training to help them identify and recognise potential safeguarding concerns. Overall, risk assessments provided staff with the information they needed to provide care in the safest possible way.

Staff told us they had regular meetings where information was shared, and they were encouraged to give feedback. One staff member told us meetings covered, 'Any issues or concerns in the home, any health and safety issues, if people have got any ideas.'

Staff told us staffing levels enabled them to keep people safe and deliver the care outlined in people's care plans. One staff member told us, 'You can't expect every day to be the same, but I would say it is a safe staffing level.'

The home had two dedicated staff members who were responsible for planning and supporting people with activities. An activity board displayed information about what activities were taking place in the home and included regular 'bake offs', exercise sessions, music, games and quizzes.