Last updated: 10 February 2026
"Staff feel well supported in a positive atmosphere with safe care, but the manager is not yet registered and some agency staff are used."
People received safe care... Risk assessments were in place to manage risks within people's lives. Medicines were stored and administered safely.
The service had a positive and open atmosphere... Staff we spoke with told us they were confident in their roles, and had the support they needed from the management team.
Staffing levels were sufficient and consistent... Agency staff were used at times alongside permanent staff, although these were consistent staff members known to people.
Per 2019 comprehensive inspection: Staff had training to meet the specific needs... Staff received regular supervision and were happy with the support.
Staff felt well supported by the manager, and were motivated to provide good care to people; manager in post but not yet registered with CQC.
Per 2019 comprehensive inspection: photos of people enjoying many varied activities including holidays, discos, horse riding and theme parks... staff supported people to take part in gardening activities.
No registered manager in post yet, even though there is a manager going through the process
The service did not have manager registered with the Care Quality Commission, but they did have a manager in post that was going through the registration process.
Some agency staff used alongside the permanent team
Agency staff were used at times alongside permanent staff, although these were consistent staff members known to people who use the service.
No dedicated activities coordinator or specialist programmes, just staff-led outings and basic social activities
Per 2019 comprehensive inspection: We saw photos of people enjoying many varied activities including holidays, discos, horse riding... staff supported people living in the home to take part in gardening activities.
AI Generated
Last inspected: September 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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