Last updated: 10 February 2026
"Approachable management, stable staffing and positive team morale, but limited advanced training holds it back."
Staff demonstrated a good understanding of different types of abuse and how to report it. Potential risks managed safely. Incidents reviewed for learning. IPC assured. Per 2020 comprehensive and IPC inspections.
Staff told us there was a good morale and a stable staffing team who worked well together. Staff felt valued and appreciated. They were proud to work at Minster Grange. Per 2020 comprehensive inspection.
Staff told us there were sufficient numbers of staff on duty and that they had time to meet people's needs. There was a good skill mix and stable staffing team. Per 2020 comprehensive inspection.
Staff completed the mandatory training set by the provider. However, we found that more advanced training was limited. Per 2020 comprehensive inspection.
The registered manager was visible within the home and listened to people and staff's views. Staff felt the registered manager was approachable. One staff member said, '[Registered Manager] is fantastic.' Per 2020 comprehensive inspection.
Organised entertainment such as crafts and quizzes, resident rabbit, activities co-ordinator supported outings to local attractions and reminisce 'museum' room. Per 2020 comprehensive inspection.
Training is mostly basic mandatory stuff, with limited advanced or specialist courses.
However, we found that more advanced training was limited.
Activities programme has variety like pet rabbit, quizzes and outings, but no specialist therapeutic approaches.
organised entertainment, such as crafts and quizzes... resident rabbit... activities co-ordinator... outings... 'museum' room.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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