Working at Minshull House
Meadow Lane, Liverpool, L12 5EA
Operated by Autism Initiatives (UK)
5 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported with good training and varied activities, but medicines management issues like missing as-required plans need attention."
Safety & Risk
5/10
!
Support plans for giving people 'as required' medication had not been completed. The registered manager rectified this during the inspection... the temperature of the medicines room was not recorded daily.
Staff Culture
7/10
✓
Staff told us they felt supported in their roles and responsibilities. Staff said, 'We get good support from the manager.'
Staffing Levels
6/10
✓
Sufficient numbers of staff were employed to provide care and support... The registered manager told us they did not use agency staff. The provider employed their own bank staff who provided additional cover when required.
Training & Dev
7/10
✓
Staff received an induction and regular mandatory training... Records showed us that staff were up-to-date with the training. Staff completed additional training courses related to the specific health needs of people who used the service, for example, epilepsy awareness.
Management
6/10
✓
There was a registered manager in post; they provided an effective lead in the home and was supported by a clear management structure. Staff said, 'We get good support from the manager.'
Programmes
6/10
✓
People chose the activities they wanted to participate in... trips to Liverpool and Southport... minibus to use for day trips... large garden... bird boxes... cameras so people could see the activity in the nests. A squirrel assault course.
Points to consider
Plans for giving as-needed medication were missing until fixed during the inspection, and medicine room temperature was not checked daily.
Support plans for giving people 'as required' medication had not been completed. The registered manager rectified this during the inspection... Whilst there was no direct sunlight and no sources of heat into the room where medication was stored the temperature of the medicines room was not recorded daily.
Bank staff are used for extra cover when needed instead of a fully stable team.
The provider employed their own bank staff who provided additional cover when required.
Quality monitoring systems were not fully in place to track safety and performance well.
Systems were not in place to enable the registered manager and provider to monitor the quality and safety of the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews